How Referrals Are Processed


Referrals are processed by phone or online. When potential clients call the lawyer referral hotline they are screened by an intake specialist.


Intake specialists are experienced and will assess each lead. If a lawyer referral seems to be the best option based on the information given by the caller, the potential client is given the name and number of an attorney. 


They will also get a confirmation email with more detailed information about the attorney. 


Referrals are processed on a rotation basis, by the relevant panel in the geographic area requested by the caller. Sometimes special circumstances require a referral out of the rotation. does not process referrals on the basis of ethnicity, gender, or other unrelated characteristics other than the area of law. We may, however, refer for non-English language ability if needed.


Reporting Process and Disposition Reports


Panel members will receive a referral confirmation by e-mail in real-time with the client's name, contact information, type of case and a brief summary of their legal claim.


After a referral is successfully processed, it is automatically posted on the attorney's dashboard where he or she can report the status of the referral, make notes or communicate with our coordinators.  


Attorneys are expected to update each lead as soon as there's a change in the status. Attorneys can access their pipeline at any time via a web portal or by downloading an app available for iOS and Android devices. 


California State Bar Certified

Lawyer Referral Service

California Attorney Search Hotline 1.661.310.7999

  • lawyer seo
  • lawyer seo
  • lawyer seo
  • lawyer seo

Reproduction in whole or in part in any form or medium without express written permission is prohibited. Service provided by, a State Bar Certified Attorney Referral and Information Service ( Certification # 0128 ).    Disclaimer: All Lawyer Referrals are unbiased and impartial. This service is not paid lawyer advertising nor is the service owned or operated by lawyers receiving referrals. Members of our network must meet minimal requirements set forth by the service and the CA State Bar. Information provided in this website is not legal advice and no attorney-client relationship if formed by use of this website. | California Lawyer Referral and Information Service | Los Angeles, California | | 661-310-7999 | Locations: Beverly HillsLos AngelesLong BeachGlendaleSanta ClaritaLancasterPalmdalePomonaTorrance , PasadenaEl MonteDowneyInglewoodWest CovinaNorwalkBurbankNewport BeachLaguna BeachSanta MonicaAnaheimSanta AnaIrvine, and San Diego