When we get a lawyer referral inquiry

 

Referrals are processed by phone or online. When potential clients call the lawyer referral hotline they are screened by an intake specialist.

 

Intake specialists are experienced and will assess each lead. If a lawyer referral seems to be the best option based on the information given by the caller, the potential client is given the name and number of an attorney. 

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Many lawyer referral requests are sent via our website. These referrals are screened by our lawyer referral platform's Ai algorithm and monitored by our team.

 

The client gets a confirmation email in real-time with more detailed information about the attorney. 

 

Each referral is assigned to one attorney at a time on a rotation basis by the relevant panel in the geographic area requested by the caller. Sometimes special circumstances require a referral out of the rotation.

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We follow up with every lead a few days later via email or phone. 

 

1000Attorneys.com does not process referrals based on ethnicity, gender, or other unrelated characteristics other than the area of law. We may, however, refer for non-English language ability if needed.

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NOTE: Per CALBAR rules pertaining to LRIS services, we cannot promise, guarantee or imply the number of referrals attorneys will receive weekly or monthly. 

 

Reporting Process and Disposition Reports

 

Panel members also receive a referral confirmation by e-mail in real-time with the client's name, contact information, type of case, and a brief summary of their legal claim.

 

After a referral is successfully processed, it is automatically posted on the attorney's dashboard where he or she can report the referral status, make notes or communicate with our coordinators.  

 

Attorneys are expected to update each lead as soon as there's a change in the status. Attorneys can access their pipeline anytime on their dashboard or by downloading an app available for iOS and Android devices.